Johnstone’s Trade’s decorating allowance scheme has helped more than 650 North West Leicestershire District Council residents create brighter interiors for their homes in the past three years.
The council started using the scheme in December 2013, and in doing so gave its residents unprecedented opportunity to access quality products to help them settle into their new accommodation.
The scheme allows housing associations and local authorities to provide residents with decorating materials from Johnstone’s Trade’s network of more than 190 Decorating Centres nationwide, via three distinct methods.
Of the three methods – decorating packs, monetary vouchers and points – North West Leicestershire District Council have utilised the pack schemes.
The council has also taken advantage of an innovation from Johnstone’s Trade in the form of its comprehensive online management system. The system enables the council to instantly activate and cancel packs, have constant visibility of spend levels and see which internal member of staff has administered a pack and which resident has redeemed it.
It also has robust reporting functionality, which includes data on pack redemptions, expired packs, and order collections and deliveries. In addition, there’s a dedicated help area where Johnstone’s can provide support and assistance on managing the scheme.
Andrew Wallace, principal housing management team leader at North West Leicestershire District Council, said: “We feel that Johnstone’s Trade decorating packs have been great value for money, simple to process and that they have offered excellent options which allow us to be flexible on behalf of our residents.
“Johnstone’s Trade talked us through the requirements and options for our packs. Our residents have benefited hugely from the packs – they can decorate their homes with quality products and they feel as if we are providing them with the right resources and valuing them as tenants.”
For more information on Johnstone’s Trade’s decorating allowance scheme please visit www.johnstonestrade.com